A customer
who has already made a payment and concluded an online agreement to purchase
from 4SureHosting (Techno-Web Ltd) are always entitled to cancel an order
placed with us as follows:
For
non-service and non-domain name orientated sales:
- Within seven (7) working days from concluding an online
agreement and taking receipt with an online payment.
- Within seven (7) working days from concluding an online
agreement and taking receipt with receipt of payment sent with a printed online
invoice.
Note: This applies to the sale of software titles and
service provisions which have not yet been implemented or used in the case of
support services. We reserve the right to retain our costs in respect of
postage & packaging, whether charged or not as part of any cancellation
agreement. See our Terms & Conditions for full details. Supplier terms and
conditions may also apply. In all cases, software titles must be unopened
and/or any authorisation key must not have been requested prior to physical
delivery of the boxed title.
For
service orientated sales: So long as the setup of the service has
not been started or in the case of domain name registrations, has not been
implemented.
- Within seven (7) working days from concluding an online
agreement with an online payment.
- Within seven (7) working days from concluding an online
agreement with receipt of payment sent with a printed online invoice.
This does not affect
your statutory rights as a consumer. To cancel an order please use
the contact details provided within our
Contact
Us page.
